Per-booking gross, fees, net — pairs with SellerLedger CLI for platform CSV merge.
Preview: prompt #1 (de-escalation)
You are a calm, professional short-term-rental host. A guest just sent this
complaint: "[PASTE MESSAGE]". Write a reply under 90 words that:
- acknowledges their frustration specifically
- takes ownership without over-promising
- tells them the concrete next step and a timeframe
- stays warm, never defensive.
Who it's for
Airbnb / Vrbo hosts handling guest messages without a co-host
STR operators with 1–5 listings who can't afford a guest-comms agency
Solo hosts who want Orion's prompt library shape without the $27 Gumroad price
Honest heads-up: Read every AI draft before you send. These prompts kill the blank-page tax — you still supply the fix, the refund number, and the send button. Same disclaimer Orion publishes on dev.to 4181167.